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In today's competitive Telco Industry, companies expect their implementation partner to understand their business issues and provide solutions that will support their complex environment. SITA CORP, an experienced SAP NetWeaver implementation partner with 14 years of experience implementing SAP solutions including SAP ERP, SAP CRM, SAP BW, SAP MDM, SAP PI and Adobe Interactive Forms has developed a set of solutions for the Telco Industry to address network related processes.
Our knowledge of the Telco Industry and understanding of the business benefits provided by the SAP platform allow SITA CORP to support the following Telco processes:
Network Lifecycle Management
NDIM (Network Data Infrastructure Management),a SITA CORP solution for the Telecommunication Industry receives accolades as a Catalyst finalist (most innovated solution) at TM World 2008,
Nice, France and receives SAP certification as a ESOA Certified Composite Application
NDIM: A composite application that supports the Equipment Characterization process based on content provided by Telcordia Common LanguageTM
NLM Portal: Portal functionality that supports Event and Fault Management scenarios for Network Equipment with a customized frontend for Network Managers and Technicians.
Customer Financials Management
SAP RMCA (Revenue Management and Contract Accounting) application implementation made easy employing an Integration Model that utilizes the SAP NetWeaver infrastructure to exchange information with CRM systems (SAP and Non SAP) and Telco Billing systems. As part of the integration model SITA CORP also provides a SAP MDM repository that contains a complete view of the customer in several dimensions including Commercial, Financial and Operational.
Order Management and Order Capture
Order Management and Order Capture processes are implemented providing an integration between a CRM system, a Billing system and a Provisioning system all orchestrated by SAP PI, Guided procedures, EP and Adobe Interactive Forms.
WiMAX and CPE Management
SITA CORP offers a WiMAX solution that supports end-to-end processes to support WiMAX providers. Key areas include WiMAX Network Management and Customer Premise Equipment Management that utilizes SAP ERP, NDIM and NLM Portal with an interface to CRM systems (SAP or Non-SAP). With this solution, WiMAX providers from start-ups to consolidated Telco consortiums have the ability to excel from the very beginning of their commercial launch.
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