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Using SITA CORP's Remote Monitoring Services we are able to cut down the cost and save $$$.... - IIE

 

We don't have IT to support BASIS, and we are looking for a comprehensive low-cost solution. SITA CORP's Remote Monitoring Services is the right solution for our mid-market business

Cornell University

Remote Monitoring Service

Monitor your Basis services at very low cost

24-hour monitoring:

Experienced remote monitoring professionals work non-stop to provide 24-hour monitoring of the company's physical infrastructure. As a second set of eyes, they help to diagnose problems before they become critical.

Proactive monitoring

By utilizing customer-specific and global trending techniques, remote monitoring professionals can proactively identify and anticipate physical infrastructure threats before they occur.

Alarm notification

Customers are notified in real-time via phone or e-mail as critical events occur, allowing them to reduce mean time to recovery, improve efficiency and maximize uptime.

SITA CORP Remote Monitoring Service (RMS) is an easy to use, we serves as a second set of eyes into the health and status of a company's physical infrastructure. Experienced Prop up professionals work non-stop to provide 24-hour monitoring of physical infrastructure devices.

By utilizing customer-specific and global trending techniques, the Prop up professionals can Proactively identify and anticipate physical infrastructure threats before they occur. Upon detection of a critical situation, the Prop up team will notify the company as specified in the company's online profile and help them recover. The convenient Prop up web interface provides the customer with a real-time, dynamic report of their system's health, while the flexible profile can be easily accessed to reflect changes within their organization

Our fixed-cost services as well as our experienced and highly-qualified Consultants means that you spend less overall; no interviewing, hiring, or training additional or existing staff. Our clear, detailed, and customizable SLAs ensure that you know exactly what you will be getting. What you will be getting is enhanced performance, 24/7 tri-level support, early-watch alert reviews, and most importantly, less worry and more time to focus on the success of your business.

  DEV(200) QAS(400) PRD(500) DEV(200) QAS(400) PRD(500)
System Monitoring
Process Overview
Servers
User Overview
Gateway Monitor
Msg Server Monitor
Update Monitor
Batch Input Monitor
T RFC Monitor
Performance Monitoring
Work Load Monitor
Work Load Monitor
Individual Statistics Report
Individual Static Record & Trace
User Distribution
Setup / Buffers
Buffer Monitor
Table Access
Parameter Changes
OS Monitor
OS Monitor
SAPOSCOL Monitor
Exceptions
System Log
ABAP Dumps
SAP Directories
Security
Lock Entries

We give you the option of taking the burden off your shoulders with our Remote Monitoring Services (RMS).

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Managed Services
Managed Services offer an alternative to your company's in-house operational planning, implementation, staffing, training, and ongoing operations of SAP applications.

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