Managed Services

SITA’s Managed Services offer

  • Cost-effective alternative to in-house operations, planning, implementation, staffing, training, and ongoing operations of applications
    • Both short-term, on-site and long-term, remote support available
  • 24x7 helpdesk support
  • Shared services
    • Development of shared service resource strategy, to optimize cost-efficiency through centralization, and provide better quality service aligned with your business objectives, whether through off shoring or outsourcing
  • Our expert specialists’ assistance and industry-specific best practices
    • More efficient application management, to bridge the gap between the resources you have now, and the ones your company nee
    • Maintenance and future-proofing processes, to ensure that your systems are flexible, and evolve with your business as it grows
  • Comprehensive approach, to help you effectively manage the overall lifecycle of your software investment
Choose from our wide spectrum of managed services solutions

Medium-Sized Businesses

We provide processes for maintaining, upgrading and enhancing SAP applications and associated infrastructure.

  • We offer 24x7 helpdesk support: With consulting resources around the globe, SITA can support clients 24x7 in a very cost-efficient manner.
  • Rapid on boarding of consulting resources: cloud-based ticketing and knowledge management systems
  • Fixed monthly fee for a customized bundle of global resources
  • Service covers:
    • ECC & SAP CRM
    • SAP ABAP/Java
    • SAP Integration Technologies (e.g. SAP PI/XI)
    • SAP Basis
    • Remote Administration of SAP systems

  • We offer SAP near shoring services
  • Reduces costs of maintaining, upgrading and enhancing SAP applications and associated infrastructures, while retaining a high quality of service
  • Near shoring provides cost-efficiency while also ensuring optimal cultural affinity, communication and time zone alignment
    • e.g. For European clients, we offer support from near shore consultants from Ukraine

  • Our Business Intelligence Practice provides processes for maintaining, upgrading and enhancing SAP BW and Business Objects applications, and associated on-premise infrastructure
  • We offer 24x7 helpdesk support: With consulting resources around the globe, SITA can support clients 24x7 in a very cost-efficient manner.
  • Rapid onboarding of consulting resources: cloud-based ticketing and knowledge management systems
  • Fixed monthly fee for a customized bundle of global resources

  • Sita Corp's MII Practice provides processes for maintaining, upgrading and enhancing SAP MII & SAP ME applications and associated infrastructure.
  • We offer 24x7 helpdesk support: With consulting resources around the globe, SITA can support clients 24x7 in a very cost-efficient manner.
  • Rapid onboarding of consulting resources: cloud-based ticketing and knowledge management systems
  • Fixed monthly fee for a customized bundle of global resources

  • Cloud technology enables companies to leverage the power of many computers connected through the internet, saving businesses the time and money of investing in proprietary data centers, network hardware, and backend systems.
  • Smart enterprises today are taking advantage of the cost savings, low maintenance, flexibility, security, and endless storage offered by cloud computing.

Your company needs reliable, professional service desk support – services that are available all the time, within your budget.

We’ve been providing SAP service helpdesk support to our clients for years. We understand what end-users need, and we know how to meet those needs in a cost-effective, efficient way.

  • 24x7x365 support resources
  • Single point of contact
  • Call logging, tracking, and follow-up
  • Dedicated toll-free number
  • Monitoring of call cost service

  • Run your entire business (Financial accounting, Cost Controlling, Sales & Distribution, Materials Management, Production Planning, etc.) using cloud infrastructure based on SAP HANA – from a single, integrated platform, using the SaaS model
  • We offer both public and private cloud solutions – choice on price and flexibili
  • Monthly pricing is based upon size of the enterprise, number of power users and number of business users.
    • Includes cost of customization of our template SwIFT platform to your needs

  • Run your entire business (Financial accounting, Cost Controlling, Sales & Distribution, Materials Management, Production Planning, etc.) using cloud infrastructure based on SAP HANA – from a single, integrated platform, using the SaaS model
    • Integrated platform solutions include the SAP Business Warehouse and Business Objects' BI Suite
  • We offer both public and private cloud solutions – choice on price and flexibility
  • Monthly pricing is based upon size of the enterprise, number of power users and number of business users.
    • Includes cost of customization of our template SwIFT platform to your needs

  • Retail clients can run their entire business (Financial accounting, Cost Controlling, Sales & Distribution, Materials Management, Production Planning, etc.) using cloud infrastructure based on SAP HANA – from a single, integrated platform, using the SaaS model
    • Integrated platform solutions include the SAP Business Warehouse and Business Objects' BI Suite, using the CAR data model
  • We offer both public and private cloud solutions – choice on price and flexibility
  • Monthly pricing is based upon size of the enterprise, number of power users and number of business users.
    • Includes cost of customization of our template SwIFT platform to your needs

SAP upgrades are very complex processes, with inherent risks that require strict issue handling. We treat every SAP upgrade as a “project” – each being time- and mission-critical – and we are mindful of potential sensitivity to large upgrade costs. We:

  • Deliver inventory of SAP modifications, to ensure we provide the level of intervention that best fits your needs
  • Check custom codes for any best practice violations
  • Generate scientific usage analysis reports, to evaluate performance
  • Many upgrades with the ability to identify?
  • Products
    Retail Mobile app
    Ecommerce Mobile Cart Application
  • Products
    Retail Kiosk
    Order Taking Kiosk Management System
  • Products
    Sales Management
    Sales Application Management System
  • Products
    CRM
    Store Customer Relationship Management
Want to learn more about our

fast deployment,
digital transformation solutions?