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SUPPORT & MOBILE MANAGED SERVICES

Sojourner Is For The Enterprise That Doesn’t Rest.
Now Rest Assured Your Business Is Running Smoothly.

In an effort to reduce costs and remain competitive, today's successful companies are outsourcing the running of their enterprises. It’s proven to be a sustainable business model that saves millions annually. SITA CORP works with today’s leading companies across industries and greographic regions worldwide providing strategic consulting solutions and managed IT services supporting the most complex global technology infrastructures. We have the resources, technology and experience to fill staffing gaps with skilled resources and provide flexible services of varying support levels to meet the unique needs, operational efficiencies and cost-cutting measures companies specifically require.  By relying on our our Managed Mobile Services Unit you gain access to a SITA CORP Mobile Engineer who works with you in managing and configuring your Sojourner Console to adapt to your changing requirements.

Remote Configuration	Because Sojourner is built to be simple enough for a business professional to configure, onsite resources are not usually required. However, Remote Mobile Monitoring & Configuration allows you to outsource this function to SITA CORP. Remote Monitoring of your systems also allows our Customer Care Team to instantly troubleshoot and resolve issues.
Ticket Tracking Portal	Easy log-in access provides real-time status resolution of current pass issues.
24-Hour, 7-Day Help Desk	Reach our dedicated Customer Care Team for configuration questions user issues.
Flexible Support levels	Choose from our three support levels, Tier I, II & 24-Hour Services which are offered as part of your subscription pricing plan.
Short-Term Contracts	Other companies force you into inflexible, long-term committments. We provide   organizations expert services with flexible contracts to fit your needs.
Training Knowledge Transfer	We offer business user training for understanding how to navigate through the Sojourner Configuration Console and create mobile processes such as alerts, detailed notifications, activity tracking & logging and much more. These are typically half-day sessions that can be done onsite or remotely.